A Package of Pull-Ups

Filed under: Finances,Frustration,Kaelin,Kid Quotes — Amy @ 4:02 pm

I have always looked upon the fraud prevention measures taken by bank and credit card companies with mild annoyance.  A necessary evil, I suppose, but in the past they have only caused me undue frustration.

Numerous times, my cards have been canceled without my knowledge, all because of charges I made myself.  I once shopped at the same store three times in one day.  Apparently that’s a no-no if you want to keep your card.  The next thing I knew, my card was being declined at the gas station and when I called to inquire, I was told that it had been canceled and I should have a new one within two weeks… which of course, doesn’t help me when I’m standing at the pump wondering why I can’t put gas into my car.

Another time, I had made a purchase online that the card company didn’t approve of.  I don’t remember what it was, but all of a sudden, my card was unusable.

If I’m lucky, I can call them before they go so far as to cancel the card, and then they’ll push the charges through and I get to keep the card.  But that doesn’t seem to be the case most of the time.

So I rolled my eyes today when the cashier at Safeway told me my card had been declined.  After checking with Jens for any obvious issues, I called Bank of America to ask why I was unable to purchase groceries.

The girl on the other end of the line asked me the routine security questions, and somehow I was able to answer most of them (“What’s your online ID?” “I don’t know, it’s stored in my browser”).

And then she rattled off a list of charges to my bank card that I didn’t recognize.  At all.

They were from all over the country and all in small amounts – $0.96 here, $10 there, $2.61 to Robert H Cash in West Virginia.

So I spent 10 minutes on the phone in Safeway sorting through the mess of charges, and was told that my card would have to be canceled but that I could go to a branch to get a new temporary card to use until the new card gets here in the mail.

Except that this is Small Town, Alaska, so of course there are no Bank of America branches.  Which means I’m card-less for the next 7-10 days.

Also, I was told that the bank would have to be on the phone with me when I went through the grocery line so the charge would go through.  Unfortunately, I had not allowed an extra 20 minutes in my schedule to mess with fraud, so I was out of time and had to leave to pick up Kaelin from dance class before I could go back through the checkout lane.

I left my shopping cart in one of the empty registers and told the cashier I would be back in a few minutes to check out again.

I arrived at Kaelin’s dance class to find that they were running late, so I probably could have stayed to check out after all, but suddenly remembered that we had to hurry home because Jens needed the car to get to his physical therapy appointment.

On the way home, I tried calling Safeway to let somebody know that my shopping cart would be sitting there for longer than a few minutes, and as luck would have it, the number listed was wrong.  So then I tried calling the floral department (only number I could find) but the woman on the other end of the line couldn’t hear me.

At this point, I was in awe over how much effort I was having to exert just to get a package of pull-ups to take to my son’s school.  I wondered aloud in the car why everything had to be so difficult today.

Kaelin, who was in the back seat, didn’t miss a beat.

“Mama, nothing’s difficult today.  Maybe it’s just difficult FOR YOU.”

One Response so far.

  1. Grandpa says:

    Dear Amy – Sorry you had a “no good very bad day” – They seem to come at inopportune times – I really dont understand all the trouble you have had with credit cards there in Alaska – Hang in there – Dad

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Hi. I'm Amy. I started this website in 2005 as a place to deposit my journal and photos. It has gone through a few incarnations and masquerades as a family site, but since I'm the only one who contributes to it, it's really all about ME, ME, ME.

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